海角社区

For audio-visual and podium issues in classrooms and conference rooms, please contact AV Operations at itsavops@lsu.edu or 225-578-8888. Alternatively, you can scan the yellow barcode on the classroom podiums to generate a ticket. 

Faculty and TAs can call AV Operations at 225-578-8888 for an on-site orientation on the Multimedia Classroom Computers and rent AV equipment for an event. This includes instruction in the proper use of multimedia equipment in these classrooms.

For multifactor authentication (MFA), my海角社区 account, and password issues, please contact the ITS Service Desk at servicedesk@lsu.edu or 225-578-3375.

After three failed sign-in attempts, your my海角社区 account will be temporarily locked for 15 minutes. After this period expires, you can sign in again. If you鈥檝e forgotten your password or it is expired, please go through the or contact the ITS Service Desk.

Your my海角社区 password will expire every 60 or 180 days, depending on its strength. 海角社区 ITS will send an email 7 days before expiration. If you do not change your password in time, you will need to use the or contact the ITS Service Desk.

All computers on a wired connection must be registered and renewed annually through the Bluecat Device Registration Portal. If you see this error, your registration may have expired. Follow the instructions to .

Faculty should contact the Faculty Technology Center at (225) 578-3375, option 2, or .

Students should contact the ITS Service Desk at servicedesk@lsu.edu, 225-578-3375, or submit the following ticket: .

Make sure you authenticate using your 海角社区 ID in the format <海角社区 ID>@lsu.edu and your my海角社区 password. Right-click the eduroam network, select 鈥淔orget,鈥� and re-enter your 海角社区 credentials.

Many programs that have gone through the IT100 process and been approved to install on 海角社区 devices are available in the and do not require administrative rights to install (i.e., EndNote, SPSS Statistics, MATLAB, IBM Mainframe, etc.). 

If the program you are inquiring about is not available on Software Center or Tigerware, please submit an IT100 software acquisition request. An overview of the process can be found in the following article: . The step-by-step process guide can be found , and the acquisition request can be found . After the IT100 has been approved, please submit a ticket for assistance with installation/updating. 

Please use the following link to the , where you will find all of the relevant ticket request types for issues related to telephone service on campus. Submitting the proper type of ticket will help alleviate any delays in resolution. 

To check the service status, please visit the ITS Service Status page. 

Additionally, any faculty and staff can sign up to be a part of the Information Technology Services listservs. To sign up, Log into the > Click Computing Services > 海角社区-ITInfo Listserv > Complete the Request Form and click Process My Form.

For system changes to FAMIS, P2000, C-Cure, or Metasys, create a  and reference the "Facility Service Enterprise Applications Team" for efficient routing.

Find more information about user access to FAMIS.